Domain Transferring
Experience
the QuestMatrix Website Solutions difference!
The innovative Rapid Transfer System™ spares you steps and saves you time.
FREE one-year extension included. Plus all the time remaining on your existing
registration.
Your transfer is absolutely risk-free. If it fails to go through for any reason
at all, we'll refund your fee, no questions asked.
Have a question or need assistance? Our Transfer Concierge service is available
to you 24/7.
That's the QuestMatrix Website Solutions difference - and there's simply nothing
that compares!
QuestMatrix
Website Solutions
Domain Name Transfer Agreement
This Domain Name Transfer Agreement ("Agreement") is by and between
QuestMatrix Website Solutions ("QuestMatrix Website Solutions") a/an
individual and You, Your heirs, agents, successors and assigns ("You"),
and is made effective as of the date of electronic execution. This Agreement
sets forth the terms and conditions of Your use of QuestMatrix Website Solutions's
Domain Name Transfer and represents the entire agreement between You and QuestMatrix
Website Solutions. This Agreement sets forth the terms and conditions of transferring
a registered domain name from any other Registrar TO QuestMatrix Website Solutions
(as "Registrar"). By participating in this transaction, You acknowledge
that You have read, understand and agree to be bound by all the terms and conditions
of this Agreement, including our dispute policy, along with any new, different
or additional terms, conditions or policies including the Universal Terms of
Service which QuestMatrix Website Solutions may establish from time to time.
Such Agreements may be found here.
In addition to transactions entered into by You on Your behalf, You also agree to be bound by the terms of this agreement for transactions entered into on Your behalf by anyone acting as Your Agent, and transactions entered into by anyone who uses the account You've established with QuestMatrix Website Solutions, whether or not the transactions were in Your behalf. You acknowledge that QuestMatrix Website Solutions's acceptance of any application made by You for services provided by QuestMatrix Website Solutions will take place at the Internet Corporation for Assigned Names and Numbers ("ICANN") accredited registrar's offices located in Scottsdale, Arizona, USA.
You acknowledge that QuestMatrix Website Solutions or its licensor is a registrar bound by an agreement between QuestMatrix Website Solutions or its licensor and the Internet Corporation for Assigned Names and Numbers ("ICANN"). You agree that QuestMatrix Website Solutions or its licensor may modify this agreement in order to comply with applicable law and the terms and conditions set forth by the Internet ICANN and/or the Registry Administrator chosen by ICANN, as well as any registration rules or policies that may be published from time to time by QuestMatrix Website Solutions or its licensor.
This Document will be effective upon acceptance of the Registration and Transfer agreements in Step 3 of the Online Transfer Application process.
1. Steps
for Transferring Your Domain Name Registration
NOTE: Once the transfer is complete, you will be able to RENEW, MODIFY DNS,
and perform other functions by logging into Your Account Manager. Complete all
required information requested through the online transfer application, i.e.
contact information, nameserver information, etc. Proceed through to the shopping
cart and pay for your transfer(s). Update your Administrative Contact's email
address at your current registrar. We will be contacting the Administrative
Contact's email address for transfer approval. The transfer will only be initiated
upon approval from your Administrative Contact. Once initiated, a transfer will
be accepted or denied by the losing registrar within 5 days.
2. Failed
or Rejected Transfer Requests
QuestMatrix Website Solutions may elect to accept or reject your domain name
transfer application for any reason at its sole discretion. Rejections may include,
but are not limited to: The current Registrar rejected the transfer. The original
registration took place less than sixty (60) days prior to the transfer request.
The domain name has been placed in a locked status by either the Registry or
by the losing registrar. The domain was transferred to QuestMatrix Website Solutions
less than sixty (60) days prior to the transfer request. The domain name expired
but was not renewed. The domain name expired and was renewed during the forty-five
(45) day grace period, and the forty-five (45) day grace period has not yet
passed. The Domain Name Registrant was changed less than sixty (60) days prior
to the transfer request. Any pending bankruptcy of the current domain name holder.
Any dispute over the identity of the domain name holder. Any situation described
in the Dispute Policy. Transfer orders over thirty (30) days old.
3. Terms
for Transferring Domain Names
Upon successful transfer, QuestMatrix Website Solutions shall become the Registrar
of Record. You will still be the Registrant of the domain -- QuestMatrix Website
Solutions will become the Registrar of the domain name. Your registration will
be automatically extended by one year. Domain name registration transfers may
only be initiated once acceptance of the transfer agreement is recorded, payment
is made and the Administrative contact has responded positively to our email
message asking for Permission to Transfer. The email message asking for Permission
to Transfer will be sent to the Domain Name(s) Administrative Contact as identified
in the previous Registrar's WHO-IS database. You agree to retain a copy for
Your own records of the receipt for purchase of Your domain name. The Administrative
Contact will be acting on behalf of the Registrant and has legal authority to
initiate this transfer request. You are responsible for updating the Administrative
Contact's email as identified in the previous Registrar's WHO-IS database.
4. Transfers
of Recently Renewed Domain Names
You understand that if you are transferring a domain name that has been recently
renewed there is the potential that the renewal year will be lost. The renewal
year will be lost if: the domain name was renewed during the forty-five (45)
day grace period after the expiration date had passed; and forty-five (45) days
have not yet passed since that expiration date. You understand and agree that
QuestMatrix Website Solutions is not responsible for this lost year and that
QuestMatrix Website Solutions will not credit that year to your domain. You
will need to review the registration agreement you have with your previous registrar
to determine if you are due a refund or credit for the lost year. Please contact
your previous registrar if you have any questions about the lost year. You understand
and agree that QuestMatrix Website Solutions will not intervene in the recovery
of any such lost registration years that occur during the transfer of your domain
name.
5. Limitation
of Liability
YOU AGREE THAT QuestMatrix Website Solutions WILL NOT BE LIABLE FOR: ANY SUSPENSION
OR LOSS OF THE DOMAIN NAME REGISTRATION IN YOUR NAME USE OF YOUR DOMAIN NAME
REGISTRATION BY YOU OR OTHERS, WHETHER OR NOT AUTHORIZED BY YOU TO HAVE SUCH
USE INTERRUPTION OF BUSINESS ACCESS DELAYS OR ACCESS INTERRUPTIONS TO THIS SITE
OR THE WEB SITE(S) YOU ACCESS BY THE DOMAIN NAME REGISTERED IN YOUR NAME DATA
NON-DELIVER, MIS-DELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION EVENTS
BEYOND QuestMatrix Website Solutions 'S REASONABLE CONTROL THE PROCESSING OF
THIS APPLICATION OF THE DISPUTE POLICY QuestMatrix Website Solutions WILL NOT
BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF
ANY KIND (INCLUDING LOST PROFITS) REGARDLESS OF THE FORM OF ACTION WHETHER IN
CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF WARRANTIES, EITHER EXPRESS
OR IMPLIED, OR OTHERWISE, EVEN IF QuestMatrix Website Solutions ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. SOME STATES MAY NOT ALLOW SUCH A BROAD EXCLUSION
OR LIMITATION OF LIABILITY FOR DAMAGES, AS CONTAINED HEREIN; IN SUCH STATES,
OUR LIABILITY IS LIMITED TO THE FULL EXTENT PERMITTED BY LAW. IN NO EVENT SHALL
QuestMatrix Website Solutions MAXIMUM AGGREGATE LIABILITY EXCEED THE TOTAL AMOUNT
PAID BY YOU FOR REGISTRATION OF A DOMAIN NAME.
6. Indemnification
You agree to defend, indemnify, and hold harmless QuestMatrix Website Solutions
for any loss, damages, or costs, including reasonable attorneys' fees, resulting
from any third party claim, action, or demand related to the registration or
use of the domain name registered in your name. This indemnification is in addition
to any indemnification required of you under the Dispute Policy.
7. Data
for Domain Transfer
You understand that this is a request for a domain name transfer of registrars.
By acceptance of this Transfer Agreement, you are requesting that the domain
name registration be transferred from the current registrar to QuestMatrix Website
Solutions . As the current authorized Registrant of the domain name(s), you
agree to authorize this transfer by notifying your Administrative contact of
his/her responsibilities with respect to this transfer. You acknowledge that
you and QuestMatrix Website Solutions have entered into a Domain Name Registration
Agreement (hereinafter referred to as "Registration Agreement"). You
have read, understood, and agree to be legally bound by the agreements that
govern all domain names registered through QuestMatrix Website Solutions as
found on the legal agreements page, including the Domain Name Registration Agreement
; the dispute policy ; this Agreement; any QuestMatrix Website Solutions policies
and procedures that are or may be published from time to time by QuestMatrix
Website Solutions , ICANN, and/or the Registry Administrator chosen by ICANN.
8. Other
Venue
Agreement shall be governed by, and construed and enforced in accordance with,
the internal laws of the State of Arizona applicable to contracts made and to
be performed wholly therein, without regard to principles of conflicts of laws.
Venue for any dispute shall be in Phoenix, Arizona and each party expressly
consents in the jurisdiction of the federal and state courts located in Maricopa
County, Arizona.
Notices
All notices and other communications under this Agreement shall be in writing
to Domain Transfer Dept, 14455 North Hayden Rd., Suite 219, Scottsdale, AZ,
85260.
Entire Agreement
This Agreement, together with all Exhibits hereto, constitutes the entire understanding
and agreement of the parties with respect to its subject matter, and supersedes
all prior understandings and agreements, whether written or oral, with respect
to such subject matter. No waiver, modification or amendment of any provision
of this Agreement will be effective unless it is in writing and signed by the
parties without limiting the foregoing, no waiver shall be implied by or deemed
to have occurred on account of any course of conduct or dealing. No additional
or different terms provided in any purchase order or acceptance or similar document
shall be binding unless executed by authorized representatives of both parties